Terms of service

Last Updated: July 15, 2026

Welcome to Mosina Ethnic. These Terms of Service ("Terms") govern your access to and use of our website, products, and services available at https://mosina.in.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. General

Mosina Ethnic provides women's ethnic fashion products for customers within India.

We reserve the right to update, modify, or discontinue any part of our website, products, services, or these Terms at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or

  • You are using this website under the supervision of a parent or legal guardian.

3. Product Information

We strive to display our products as accurately as possible.

However, actual product colors may vary slightly due to:

  • Screen settings

  • Mobile or computer display differences

  • Lighting conditions during photography

Minor variations in color or appearance shall not be considered product defects.

4. Pricing

All prices displayed on our website are in Indian Rupees (INR).

We reserve the right to change prices without prior notice.

In the event of an obvious pricing error, we reserve the right to cancel the affected order and issue a full refund if payment has already been made.

5. Orders

After placing an order, you will receive an order confirmation.

Receiving an order confirmation does not guarantee acceptance of your order.

We reserve the right to refuse or cancel any order due to reasons including but not limited to:

  • Product unavailability

  • Pricing errors

  • Suspected fraudulent activity

  • Incomplete or incorrect customer information

  • Delivery service limitations

If payment has already been received for a cancelled prepaid order, the amount will be refunded.

6. Order Cancellation

Orders may be cancelled only before they have been dispatched.

Once an order has been shipped, cancellation requests cannot be accepted.

7. Shipping

We currently deliver products within India only.

Estimated delivery time is 5–8 business days, depending on the customer's location.

While we strive to deliver within the estimated timeframe, unexpected delays caused by logistics providers, weather conditions, festivals, public holidays, or other unforeseen circumstances may occur.

8. Returns, Refunds & Exchanges

Returns, refunds, and size exchanges are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

9. Customer Responsibilities

By placing an order, you agree to:

  • Provide accurate personal and delivery information.

  • Ensure someone is available to receive the order.

  • Provide a valid contact number and email address for communication.

  • Cooperate during the return or exchange process, if required.

We are not responsible for delivery issues caused by incorrect information provided by the customer.

10. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Brand name

  • Product descriptions

  • Images

  • Graphics

  • Website design

  • Text

is the property of Mosina Ethnic or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Limitation of Liability

To the maximum extent permitted by law, Mosina Ethnic shall not be liable for:

  • Indirect or incidental damages.

  • Loss of profits or business opportunities.

  • Delays caused by third-party logistics providers.

  • Website interruptions due to technical issues.

  • Events beyond our reasonable control.

Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Services

Our website may use trusted third-party service providers for:

  • Payment processing

  • Shipping

  • Website hosting

  • Analytics

  • Marketing

We are not responsible for the independent policies or practices of these third-party providers.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.

15. Changes to These Terms

We reserve the right to modify these Terms at any time.

Any updates will become effective immediately upon publication on this page.

Your continued use of the website after such changes constitutes your acceptance of the revised Terms.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Mosina Ethnic

Website: https://mosina.in

Email: mosinaethnic@gmail.com

We will be happy to assist you with any questions regarding our services.